What personal data we collect and why we collect it
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
If you leave a comment on our site you may opt-in to save your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
Analytics & Third-party-tracking
We collect data using analytic and third-party-tracking software, this is to help us improve our user experience and marketing. The third-party-tracking system/software/websites we use, collect data including traffic source, general location, IP address, device type and browser type. On request, we are happy to refer users to the privacy policies of any of the third-part-tracking software or services we use. We never share, sell or publish any data collected to any person or any organisation.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, have placed any orders with us in the past or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Visitor comments may be checked through an automated spam detection service. Any user data collected from other sources (e.g. third-party-tracking, analytics, etc.), may be checked through security, spam detection, bot detection, or other unwanted users/traffic detection.
Your contact information
Your contact details will never be shared with any other business, organisation or person with the exception businesses that have direct involvement in providing the products and services we sell and promote (e.g. delivery/courier companies, suppliers, etc.)
How we protect your data
Protecting your data is extremely important to us, this is why we use established security systems to do so. These systems, applications and software are always being improved to stay ahead of online threats.
What data breach procedures we have in place
In the unlikely event of any form of data breach, we have procedures in place to protect all data and content on our server. We keep regularly updated offline backups of all content and data our servers contain, this means we can completely erase all data and content on the server without hesitation when we are alerted of any threats.
What third parties we receive data from
We receive basic data from some trusted websites (e.g. advertising networks and providers) who follow strict privacy regulations.
What automated decision making and/or profiling we do with user data
If you have placed any orders with us or expressed some kind of interest in one of our products, services or promotions, you may receive recommendations for other products, services or promotions we think you might be interested in. This would happen on our website or on one of the advertising platforms/networks/services we use.
What we collect and store
While you visit our site, we’ll track:
- Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
- Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping
- Shipping address: we’ll ask you to enter this so we can send you the order!
When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:
- Send you information about your account and order
- Respond to your requests, including refunds and complaints
- Process payments and prevent fraud
- Set up your account for our store
- Comply with any legal obligations we have, such as calculating taxes
- Improve our store offerings
- Send you marketing messages, if you choose to receive them
If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.
We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.
We will also store comments or reviews if you choose to leave them.
We accept PayPal payments on request. When processing payments, some of your data will be passed to PayPal, including information required to process or support the payment, such as the purchase total and billing information.